1. Cancellation/No Show Policy
We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. In the event of a reschedule 24 hours or more in advance, your deposit will be applied to the next scheduled appointment. If a cancellation accours 24 hours or more in advance, your seventy-nine dollar and fifty cent ($79.50) deposit will be refunded. If the appointment is not cancelled at least 24 hours in advance, your seventy-nine dollar and fifty cent ($79.50) deposit will be retained and listed as a no show on your pets chart. No show clients are charged deposits at time of scheduling any
future appointments with us.

2. Late Policy
We understand that delays can happen however, we must keep the other patients and doctor on time. If you arrive 10 or more minutes past your appointment time, we may have to
reschedule/cancel the appointment. This is up to DVM discretion. In the event that the DVM
approves the appointment, a late fee of twenty-two dollars ($22) may be applied to your
invoice for that visit.

Release of Billing Information & Assignment of Benefits

By signing this form, I hereby authorize payment directly to St. Louis Veterinary Center for any surgical and/or medical benefits. I also authorize St. Louis Veterinary Center to file all
necessary papers and release any copies of medical records requested by my pet(s) insurance company or another veterinary facility.